Privacy Policy

Last Updated: August 2025

Paint&Body Ltd ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, use our services, or contact us directly.

 

  1. Who We Are

 

Paint&Body Ltd

Registered in England and Wales

Company Registration Number: 2220318347

Registered Office: 32 Park Royal Road, London, NW10 7LF

VAT Number: GB492081388

Phone: 020 8049 0549

Email: info@paintbody.co.uk

 

  1. What Information We Collect

 

We may collect and process the following data:

 

  • Contact details (name, phone number, email)
  • Vehicle information (make, model, registration)
  • Quote or enquiry details
  • Website usage data (via cookies and analytics tools)
  • P address and browser/device info
  • Marketing preferences (if you opt in)

 

  1. How We Use Your Information

 

We use your personal information to:

 

  • Respond to enquiries and provide quotes
  • Book and manage appointments
  • Improve our services and website performance
  • Send marketing communications (if you’ve opted in)
  • Track advertising performance (e.g. via Google Ads or Meta Pixel)

 

  1. Legal Basis for Processing

 

We process your data under one or more of the following legal bases:

 

  • Your consent
  • To fulfil a contract or request
  • To comply with a legal obligation
  • Our legitimate interests (e.g. responding to enquiries or marketing to existing customers)

     

      1. Sharing Your Information

      We may share your data with trusted third parties, including:

      • Website analytics providers (e.g. Google Analytics)
      • Advertising platforms (e.g. Google Ads, Meta)
      • CRM systems and service providers who support our business

      We do not sell your personal data to third parties.

       

        6. Data Storage & Security

       

      We take appropriate technical and organisational measures to secure your data and protect it from unauthorised access, alteration, or disclosure. Data is stored within the UK or EEA, or in countries with appropriate safeguards under relevant data transfer frameworks.

       

      1. Cookies

       

      Our website uses cookies to:

      • Analyse website traffic and performance
      • Personalise ads (if consented)
      • Improve your browsing experience

       

      You can manage cookie preferences via your browser settings or through our cookie consent banner (if installed).

       

      1. Your Rights

       

      Under UK GDPR, you have the right to:

      • Access your data
      • Request correction or deletion
      • Object to processing
      • Withdraw consent at any time
      • File a complaint with the **ICO** (Information Commissioner’s Office)

       

      To exercise your rights, please contact us at:

      📧 info@paintbody.co.uk

      📞 020 8049 0549

       

      1. Changes to This Policy

       

      We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date.

       

      1. Copyright

       

      All rights reserved © 2025 Paint&Body Ltd.